PHONE LINES DOWN AT THE CITY OF PINOLE
Friday, July 19, 2024 - The majority of City of Pinole business lines are still down, and AT&T has informed us that there is no estimated time for restoration. The City has set up call forwarding to temporary devices. We have scheduled a new phone system and phone tree to be deployed for City Hall phone lines and Police Department business lines on July 29, 2024. The new phone system will also give residents the option to use a main phone line to reach all departments.
On Saturday, June 22nd, the Pinole Police Department was alerted to a disruption in the 911 and business lines. This was the third disruption to have occurred last month. Officers responded to the call, which resulted in the arrest of two suspects. Read the full media release.
FOR EMERGENCIES DIAL 911 or TEXT-TO-911.
Non-emergencies: call 510-724-1111 or 510-900-4246 to contact Pinole Dispatch.
Please visit https://tinyurl.com/3apnxxen for other Police Department contact information.
CITY OF PINOLE DEPARTMENT CONTACTS:
To contact Police Records Department, call 510-588-1226 or 510-724-8950 or email pdrecords@pinole.gov
To contact Public Works/Wastewater Treatment Plant, please call 510-323-4618 or 510-724-9010. To report issues, email pwservicerequest@pinole.gov. For general inquiries, email publicworks@pinole.gov.
To contact Code Enforcement, you may leave a voicemail at 510-724-2633 and we will get back to you at our soonest convenience. You may also email CodeEnf@pinole.gov
To contact Building, please call 510-724-8912 or email buildingquestions@pinole.gov
To contact Planning, please email planningquestions@pinole.gov
To contact Recreation/Youth Programs, please call 510-724-9004 or email recreation@pinole.gov
To contact the Senior Center, please call 510-724-9800 or email ksantoyo@pinole.gov
To contact City Hall/Administration, please call 510-724-9837 or email cityhall@pinole.gov
Please visit www.pinole.gov for department email addresses if you are unable to connect via telephone.
We will continue to keep you updated on the status of our phone lines, and appreciate your patience.
Thank you,
City of Pinole